Communication is key to creating a good working environment. It doesn’t guarantee it, but it makes it much more possible. Here I have put together several tips aimed for better communication. A happy worker is a good worker. :-) If you can think of any others, please feel free to add them in the comments.
Communicating with your co-workers
- Use the word “I” it shows that you are taking responsibility for your request and your actions.
- Use the word “no” directly so that there is no confusion about your intentions.
- Try to keep your explanation or apology short and sweet. Droning on and on is frustrating to others.
- Appreciate that your co worker or superior may be upset that you refused extra work and say so.
- If possible, find an alternative plan and suggest it.
- Make sure that you repeat your refusal until the person you are speaking to acknowledges it, again ensuring that your feelings are clear.
- Be aware of your body language and make sure it tells the same story you are telling verbally.
- When you have a conflict, resolve it amicably and make a plan to revisit the issue. Wait one or two days and talk again so that there are no negative feelings left hanging around.
Communicating with your manager
- Decide which battles are worth fighting and when is the right time to fight them. Figure out what the real problem is or what you are trying to get.
- Maintain appropriate physical, mental, and emotional energy when it comes time for a meeting or discussion. Remember that your body language and tone are as important as the words you use.
- While you are confronting your boss be sure to maintain his or her status by speaking to them with respect. They earned respect so be sure to give it to them even if they do not see your point of view.
- If the problem you are addressing really boils down to a personality conflict you must be willing to accept the ramifications of your actions.
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Hi, My name is Lisa. I am a mother, girlfriend, blogger, runner and happiness seeker.
I started blogging in March 2010 as a way for me to grow and help others by sharing what I learned.
My personal development journey began about 15 years ago.
{ 2 comments… read them below or add one }
Hi Lisa,
I completely agree with your thoughts on choosing your battles.
Not every decision is going to go your way. There will be times when you have a dozen problems with your manager or a team member.
It’s often better to prioritize which points are the most important to make and which would be worth giving up as a compromise. Stubbornness can be a major hindrance to progress.
Workers would do well to listen to your advice.
Bryce
direct and to the point
I like articles that has bullet points and that are informative
good job Lisa :)